Legal · Terms of Service

Terms of Service

Effective date: January 1, 2026 · Version 1.1

Plain-English summary

This is a quick read of what you're agreeing to. The full legal terms below take precedence if anything ever conflicts.

▸ You pay upfront per 30-second block. We start production once payment clears and you've returned the project questionnaire.
▸ Each package includes a fixed number of revisions per stage. Anything beyond that is a billable change request that we'll always quote in writing first.
▸ You can cancel for a full refund any time before the script stage starts. After that, the work is non-refundable, but we'll keep iterating until you're happy within scope.
▸ Once the final invoice is paid, the finished video is yours commercially, forever.
▸ You're responsible for the legality and ownership of any brand assets, scripts, or content you give us.
▸ We don't produce content for hate, illegal, deceptive, or sexually-explicit purposes. See §13 (Acceptable Use).

1. Definitions

"TakeForge", "we", "us" and "our" refer to TakeForge Studio (a sole proprietorship operating under that trading name), accessible at takeforge.com. "Client", "you" and "your" refer to the natural person or legal entity that orders services from us. "Services" means the script-writing, voiceover, animation, and related production work described in the package the Client purchases. "Deliverables" means the final video files (and, where included, source files) produced under those Services. "Stage" means any of the discrete production phases listed on the pricing page (script, voiceover, storyboard, illustration, animation, final delivery).

2. Acceptance of these terms

By clicking "Pay & start" on the pricing page, by submitting the contact or questionnaire form, or by otherwise instructing us to begin work, you confirm that you have read, understood, and agree to be bound by these Terms together with our Privacy Policy. If you are accepting these Terms on behalf of a company, you warrant that you are authorised to bind that company.

3. Scope of services

The Services we provide are limited to the package you select at the time of purchase, including (as applicable) script writing, professional voiceover, storyboard, illustration, animation, music and sound effects, and revisions in the quantities listed on that package. Anything outside that scope — for example translations, additional voiceover languages, animated logos, alternative aspect ratios beyond one master ratio, social-media cut-downs, or extra scripts — is an "Out-of-Scope Item" and will be quoted separately and only added once you confirm in writing.

4. Pricing & payment

All prices on the website are in U.S. dollars and are charged per 30-second block of finished video, multiplied by the quantity (length) you select at checkout. Payment is due in full upfront via PayPal — either with a PayPal balance or with any major credit/debit card (Visa, Mastercard, American Express) through PayPal Guest Checkout, no PayPal account required. PayPal sends a payment receipt automatically; formal invoices on letterhead are available on request. For Premium engagements totaling $5,000 or more, we may agree in writing to a 50% upfront / 50% on final delivery split, still settled through PayPal. We do not accept bank wire transfers or SEPA.

Payment processor fees (PayPal) are absorbed by TakeForge. Currency-conversion fees charged by your bank or card issuer are your responsibility. Late payment of any invoice issued under a milestone arrangement accrues interest at 1.5% per month (or the maximum legally permitted, if lower) and may pause production.

5. Production process & timelines

Production begins on the next business day after both (a) payment has cleared and (b) you have submitted the project questionnaire. Standard delivery for short-form videos (30–120 seconds) is 4–8 weeks; long-form videos (over 120 seconds) follow a custom timeline confirmed at kick-off, typically 8–14 weeks.

Each Stage requires your written approval (an email, a reply in our project tool, or a signed PDF will all do) before the next Stage begins. If we don't receive your feedback or approval within ten (10) business days of sending it to you, the Stage is deemed approved and the project moves forward.

6. Revisions

Each package includes the number of revisions per Stage stated on the pricing page (typically two for Whiteboard/Explainer, four for Premium). A "revision" is a request that adjusts an element already produced; it is not a change of direction or scope. Additional revisions, scope changes, or rework caused by changes to information you previously approved are billed at $95/hour or as quoted in writing in advance.

7. Client responsibilities

To deliver on time we need you to: (a) return the questionnaire promptly; (b) provide brand assets (logos in vector format, brand colours, fonts) where applicable; (c) respond to feedback requests within 10 business days; (d) ensure that anyone you nominate as a stakeholder has authority to approve work; and (e) warrant that any content, scripts, brand assets, names, slogans, or third-party material you supply does not infringe any third party's intellectual property, privacy, or other rights and complies with all applicable laws.

8. Intellectual property

Pre-existing materials. Each party retains all rights in any material it owned before the engagement.

Final deliverables. Conditional on full payment of all invoices, TakeForge assigns to you all worldwide commercial rights, title and interest in the final delivered video for use in your business across all media. Until full payment is received, all deliverables remain TakeForge's property and may not be used commercially.

Source files. Editable source files (Adobe After Effects projects, Illustrator artwork, etc.) are included only with the Premium package, or as a separate Out-of-Scope Item.

Third-party assets. Stock footage, music, sound effects, and fonts used in the deliverable are licensed to you under the terms of the original stock provider (typically royalty-free, perpetual, worldwide). We will provide proof of license on request.

Portfolio rights. TakeForge retains the right to reproduce, display, and distribute the final video on its website, social media, and showreels for self-promotion. If you require strict confidentiality (e.g. unannounced product launches), you must request a portfolio embargo in writing before the script Stage begins; an embargo of more than 12 months is subject to a non-disclosure premium of 15% of the package fee.

9. Confidentiality

Each party agrees to keep confidential any non-public business, financial, technical, customer, or product information disclosed by the other party in connection with the Services, and to use such information solely to perform the Services. This obligation survives termination for three (3) years. Either party may disclose information that (i) is or becomes public other than through breach of this clause, (ii) it lawfully knew before disclosure, or (iii) it is required to disclose by law or court order.

10. Cancellation & refunds

You receive a 100% refund before script work begins — cancel any time before the script Stage commences and the engagement ends with no charge. Once script work has begun, the engagement is non-refundable, except that we will continue to iterate within the agreed revision count until you are satisfied with the work, and will (at our discretion) provide up to two additional free revisions if you remain unsatisfied at any Stage.

We may cancel and refund any unfinished portion of an engagement if (a) you are in material breach of these Terms (including non-payment or breach of §13 Acceptable Use), (b) we reasonably believe completing the project would expose us to legal risk, or (c) circumstances beyond our reasonable control prevent us from delivering (see §15 Force Majeure).

11. Warranties & disclaimer

We warrant that the Services will be performed with reasonable care and skill consistent with industry standards. To the maximum extent permitted by law, no other warranty, express or implied, is given. We do not warrant that the deliverables will achieve any specific marketing, business, conversion, or financial result. All numerical claims on the website (e.g. average uplift figures) are illustrative industry benchmarks, not a guarantee of your individual results.

12. Limitation of liability

To the maximum extent permitted by law, TakeForge's aggregate liability to you arising out of or in connection with the Services — whether in contract, tort (including negligence), under statute, or otherwise — is limited to the total amount actually paid by you to TakeForge for the specific project giving rise to the claim. Neither party is liable for indirect, consequential, incidental, special, or punitive damages, including lost profits or lost revenue, even if advised of the possibility. Nothing in these Terms excludes liability that cannot lawfully be excluded (for example, fraud, death or personal injury caused by negligence, or wilful misconduct).

13. Acceptable use

We will not produce content that, in our reasonable opinion, (a) promotes hatred, harassment, or violence against any group; (b) sexually exploits, depicts, or targets minors; (c) is sexually explicit; (d) promotes illegal goods, services, or activities (including unlicensed financial services, illegal gambling, or controlled substances); (e) is intentionally deceptive, defamatory, or fraudulent; (f) infringes any third party's intellectual property or privacy rights; or (g) impersonates a real person without that person's verified consent. If we discover during production that the project breaches this clause, we may terminate immediately and retain payment for work already performed.

14. Indemnity

You agree to indemnify, defend, and hold harmless TakeForge and its contractors from and against any third-party claim, loss, or expense (including reasonable legal fees) arising out of (i) any content, brand asset, script, or material you supplied to us; (ii) your use of the deliverables in breach of any applicable law or third-party right; or (iii) your breach of §7 (Client responsibilities) or §13 (Acceptable use).

15. Force majeure

Neither party is liable for any delay or failure to perform that results from circumstances beyond its reasonable control — including natural disasters, war, terrorism, civil unrest, government action, pandemic, internet or hosting outages, or the failure of third-party suppliers. The affected party will give prompt notice and the parties will agree a reasonable extension of time. If the event continues for more than 60 consecutive days, either party may terminate the unfinished portion of the engagement and TakeForge will refund any pre-paid amount that relates to work not yet performed.

16. Termination

Either party may terminate the engagement immediately on written notice if the other party (a) commits a material breach that is not cured within 14 days of written notice, (b) becomes insolvent, files for bankruptcy, or has a receiver appointed, or (c) breaches §13 (Acceptable use). On termination, accrued payment obligations survive, as do clauses 8 (IP), 9 (Confidentiality), 12 (Liability), 14 (Indemnity), 17 (Governing law) and 19 (Miscellaneous).

17. Governing law & dispute resolution

These Terms are governed by the laws of the State of Israel (excluding its conflict-of-laws rules). The parties will first attempt in good faith to resolve any dispute by direct negotiation between authorised representatives within 30 days of written notice. If unresolved, the dispute will be finally settled by binding arbitration seated in Tel Aviv-Yafo, Israel under the rules of the Israeli Institute of Commercial Arbitration (IICA), conducted in English by a single arbitrator. Each party will bear its own costs of arbitration unless the arbitrator decides otherwise. Either party may seek interim or injunctive relief from the competent courts of Tel Aviv-Yafo to protect its intellectual property or confidential information.

18. Notices

All formal notices under these Terms must be in writing and sent to (a) for TakeForge: [email protected] (please put "Formal notice" in the subject line so it's routed correctly); (b) for the Client: the email address you supplied in the questionnaire. Notices are deemed received the next business day after sending.

19. Miscellaneous

Entire agreement. These Terms, together with the order summary you received at checkout and (if applicable) any signed Statement of Work, are the entire agreement between us and supersede all prior discussions on the subject matter.

Updates. We may update these Terms from time to time. The version in force at the time you placed your order continues to govern that order; any update applies only to new orders placed after the update is published. The "Effective date" above tells you which version is current.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

No waiver. Failure to enforce any right is not a waiver of that right.

Assignment. You may not assign these Terms without our prior written consent. We may assign to an affiliate or successor on notice.

Independent contractors. Each party is an independent contractor; nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

Subcontractors. We may use vetted third-party contractors (animators, voice actors, illustrators) to deliver the Services. We remain responsible to you for their work and bind them to confidentiality obligations equivalent to §9.

20. Contact

For questions about these Terms — or anything else — write to [email protected]. We aim to respond within one business day.

Looking for the longer-form contract used on Premium engagements? See our Master Services Agreement & Statement of Work template.